Privacy Policy

Bitter and Better offers products through the store and website, where your personal data is processed, also known as personal data. Personal data is carefully processed and secured by us, while we comply with the requirements of privacy legislation.(AVG)=dutch!

All personal data is used exclusively for the processing of the order and will never be made available to third parties. Intellectual property rights
The intellectual property rights with regard to the (clothing) brands of Bitter and Better as stated on the website: including the rights to the texts, images, design, data files, photos and other still and / or moving images, software and other materials You must unconditionally respect Bitter and Better.

Which personal data do we use
When using our website you leave certain information. This can be personal data. Below you will find the overview of data that you can provide to us. For example if you place an online order, a purchase or return in the store, you register for our newsletter, you ask a question online about one of our products:
First and last name
Address data
Phone number
E-mail address
Payment details
Purchase history
Other information that you provide to us in correspondence both verbally and in writing. In addition, data is also automatically collected when you visit our store or websites depending on the cookie settings! Location data, Activities on the website, Temporary IP address and, if possible, the site or e-mail of origin, Internet browser and device type

Privacy and security
Bitter and Better respects the privacy of all users of its site and ensures that the personal information that you provide is treated confidentially. We will not provide any information about our customers to third parties unless you have given your explicit permission. We do not store and use your data longer than necessary. Then we delete all personal data we have about you. Exceptions are the data
that we have to keep longer because the law requires us to. According to privacy legislation, we can only use your data if there is a legal basis. We process your personal data if you have given permission for this, based on the performance of the agreement, legitimate interest or compliance with a legal obligation for the following purposes Sending the order, processing the payment and communication about the order;
Preventing and combating fraud
Promotional actions
Social media
Personal advice
Contact with our customer service
Newsletter and email
Comply with legal obligations, for example tax legislation;
Recording evidence

Right to inspect and correct personal data
If you want to have access to your personal data, or if you want to change or delete data, you can reach us at the address below. You can easily unsubscribe from the newsletter, or adjust your email preferences, via the link at the bottom of the newsletter itself. 

By e-mail:      
By mail: Bitter and Better
Czaar Peterstraat 153A
1018 PH Amsterdam
The Netherlands

Right to object
If you believe that Bitter and Better has unlawfully used your personal data or are not satisfied with Bitter and Better has response to your request for access, you have the right to report this to the Dutch Data Protection Authority.
More information can be found on